Privacy Policy

Information we collect

• Account and contact details you provide: name, email address, phone number, and your role (buyer, seller, agent, or service provider).
• Transaction information you enter or upload: property details, offers, documents, e-signatures, tasks, and messages for your transactions.
• Photos you choose to attach, such as property documents, from your camera or photo library.
• A push-notification token and your account identifier, used to deliver alerts about your deals.

We do not collect your device location, and we do not collect biometric data — Face ID is processed entirely on your device by iOS, and we store only a random token in your device’s secure keychain.

How we use information

We use your information only to operate the Service: to authenticate you, coordinate your transactions, deliver notifications, enable e-signatures and scheduling, and provide support. We do not sell your personal information, and we do not use it for third-party advertising or cross-app tracking.

Service providers

We share information only with vendors that process it on our behalf to run the Service, under contract — including Supabase (authentication, database, storage), Google Firebase Cloud Messaging and the Apple Push Notification service (notification delivery), DocSpring (e-signatures), Cal.com (scheduling), and Bright MLS (listing data).

Notifications

With your permission, we send push notifications about activity on your transactions. You can disable them at any time in iOS Settings → Notifications → Clario.

Data retention and account deletion

You can delete your account and personal data from within the app at any time (account menu → Delete Account). Records tied to completed, legally binding transactions — such as executed documents and e-signatures — may be retained as required by law and for the other parties to those transactions. If you have an in-flight transaction, the app will ask you to close or transfer it with your agent before deletion. You may also contact us at nickratti+clarioprivacy@gmail.com to request access or deletion.

Security

We use industry-standard safeguards, including encryption in transit (HTTPS) and access controls. No method of transmission or storage is completely secure.

Children

The Service is not directed to children under 13, and we do not knowingly collect their information.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at nickratti+clarioprivacy@gmail.com.

Changes

We may update this policy. When we do, we will revise the effective date above and, where required, notify you.

Contact

Questions? Email us at nickratti+clarioprivacy@gmail.com.